4430 6th Avenue Tacoma, WA 98406

Satisfaction Guaranteed

OUR GUARANTEE

Since 2002 Che?mel Salon has been working hard to assure our guest are amazed with the choices we offer, excited by the excellence Che?mel provides and thrilled with the service and reliability of every interaction. Our goal is to provide you with a consistently superior guest experience, whether in the ease of scheduling an appointment, a visit to our salon or by following up to ensure your happiness. Our Guest Guarantee lets you know what you can and should expect from us and what we?re doing to hold ourselves accountable every day.

Great conversations

We believe beautiful styles begin with effectively communicating with our guests. A ?great conversation? is the best way to get to know you, what makes you feel beautiful and how we plan on achieving just that. You can rest assured we will not begin your service until we both feel confident in the services you will be receiving. We will also make sure we give you plenty of recommendations and tips on how to achieve success with your style at home.

Honest Pricing

We offer several different services with a range of options to create desired looks. Only after confirming your beauty budget and discussing your best options will we begin.

We also have special Elite Club Subscriptions available that keeps your hair looking fresh! No longer do you need to wait 6 weeks or more to freshen up those locks! You can come in as often as you like! Click (HERE) for more info.

Skilled and talented Professionals

Our team of Che?mel works together to ensure our guests are thrilled. We offer an extensive training program in our salon, and we also educate in some of the most prestigious facilities in the U.S. Because each of our stylists have specialties and varying levels of expertise, we are not afraid to ask another stylist to provide one or more of your services if we are not 100% confident that we will achieve your desired look. We know this makes us very different than any other salon, but it is part of our determination to make you happy. Also, we never want our guests to feel uncomfortable seeing a different stylist, in fact we encourage it. It?s all about you, your time, your choice and our commitment to respecting all of these.

We stand behind our services and products

Services: If you have any question, concerns or are unhappy with any service, please contact us within one week from your original service date. We are more than happy to touch it up for FREE or exchange your product. We want you to love everything about your experience at Che?mel and are here to serve you.

Products: If for any reason you are not fully in love with your products we recommend to you, we will be happy to exchange it within 30 days from purchase of your product.

High quality products
Davnies

We have been apart of the Davnies family since 2002! The reason is, Davines has been the most innovative company in our market. We are proud to partner with them and provide you with the best the salon world has to offer. Davines has a wide variety of non-ammonia and sulfate and paraben-free products available.

R+CO

R+Co is a 100% vegan hair-care brand, founded by a collection of top session stylists. Their aim was to create salon-quality products with intensive nourishing and hydrating abilities and beautiful but subtle fragrances that bring the feeling of salon-fresh hair to your home.

Rewards Programs

Blu offers a great rewards program for our guests. We will reward you with points for EVERY purchase you make at Che?mel. Did we mention your points turn into money you can apply to your next visit?

Every Che?mel employee is dedicated to meeting the commitments above and to exceeding your expectations. We understand the success of our small business relies on providing superior experiences for our guests. We realize you have a choice and are grateful you chose us. We are working very hard to serve you better and are listening carefully to your feedback. Please feel free to contact us via email or phone.